I received the attached letter from a very satisfied customer. His enthusiasm over your dealership and the great service he received came out loud and clear in his letter. I wanted to send you a personal “thanks” for the outstanding focus you and your staff put on customer service. Commitment to this kind of customer satisfaction is what keeps Harley-Davidson growing strong. Thank you for going the extra mile and representing Harley-Davidson so well. Keep up the good work.
CEO Harley-Davidson Motor Co.
The owner, Joe Guidera, and the service department have gone out of their way to assure my satisfaction and positive ownership experience. It has been a very pleasant experience.
Jim and Holmes are very knowledgeable and helpful. They assisted me in every decision that I made. I purchased many accessories. I am pleased with the dealership and look forward to visiting them again.
Holmes and Mike in the service department are great.
This dealership is very friendly and helpful. They get an A+. Thanks.
The service department at this dealership has always gone out of their way to meet my service needs. I have taken 4 different bikes over the last 14 years for service, and not once have I had a bad experience. Their parts department also has always been helpful and met my needs. I have never hesitated to recommend this dealership to friends and fellow riders when they need service work or are considering a new bike.
A very clean and friendly dealership, good people to deal with and reasonably priced. Thank You.
We are so very satisfied with Harley-Davidson. We ride to the dealership to see what’s up as much as possible. Thank You.
I am very pleased with the motorcycle and the dealership where I bought the bike. I am also very pleased with the service department.
This is the second Harley-Davidson I have bought from Guidera’s Harley-Davidson in Yuba City, California. I have known the staff and service department and I'm extremely satisfied with their overall expertise.
Good dealer. Good experience.
The friendliest dealership I have visited in California, Colorado, Nevada and Nebraska.
Holmes and his service team are extremely helpful and professional. The service department team is always on time or ahead of schedule when service work is done. In my opinion the service team at Guidera’s Harley-Davidson of Yuba City should be recognized as one of the best service teams of any Harley-Davidson dealership.
The motorcycle and dealership far exceed my expectation. Thank you!
I am totally satisfied with this dealership. Especially Joe Guidera himself and “Holmes”, the shop manager. Outstanding service. I have been a Harley-Davidson rider since I was about 14 years old. I will continue to be until I quit riding motorcycles. As of now that’s 43 years of Harley satisfaction.
I have always known I was a Harley girl. Thanks to everyone for helping me express that.
It’s been all aces!
Jim, the parts staff and maintenance staff were and have been outstanding. I would definitly recommend (and have) to my friends. Overall I could not be more satisfied with my Harley-Davidson experience, Great products and great staff.
Though it is the first new bike purchase from Guidera’s, I have been faithful customer for 5 years. Joe Guidera is good people. His service manager, Holmes, is the best I’ve ever met at any dealership and I’ve been riding Harleys since 1975.
Guidera's is the best shop in Northern California. Holmes and the service department, it doesn’t get any better.
This is the fourth Harley I have bought from Guidera's. Holmes in the service department is the best. Joe Sr. in sales is the best. Guidera's is the reason for getting newer models every couple of years. Their service and sales staff add to the Harley experience. Thanks.
The staff at Guidera's was extremely helpful and honest, very polite and engaging.
I bought my first Harley at Guidera’s and they went out of their way to help me and explained everything to me and answered all of my questions, I would recommended them to any one. Thank you.
I drive 50 miles to do al of my business with Guidera’s. There are 3 other dealers within 15 miles of my house but they are nowhere near as friendly or easy to work with as Guidera’s.
Guidera's Harley in Yuba City California is one of the best Harley spots I’ve ever done business with, they make you feel like one of the the family. Please let them know how very well appreciated they are. Thank you.
I have recently purchased a new Harley Davidson motorcycle. I bought it at Guidera's because of how they treat me and how great their service and parts department are.
I was a new rider and I was very pleased that I was well taken care of. I love my Harley dealer. They make you feel like you are one of the family. Well done!
This is a great family run dealership. Everyone is friendly and helpful. Shop area as well. I should have no problem recommending this dealership or buying another motorcycle from them.
I feel the people at Guidera's H-D have made me feel that I am a member of their family. I have enjoyed the entire H-D experience from the day I purchased my first H-D from Guidera's. From Joe and Jim Guidera in sales to Holmes and his crew that run a terrific service department and the fabulous parts crew now run by Chris. The entire shop should be praised for excellent service.
When I started looking at Harley I went to xxxxxx Harley-Davidson because they are closer. I was very dissatisfied with their sales staff. I almost didn’t by a Harley-Davidson because of them. Then a friend told me about Guidera's, and how great they are. He was right! I called the store to ask if they had the color I wanted, they did. I told them I would bring a deposit that day to hold it for 24 hours, so my wife could see it before I bought it. They said I didn’t need to, they would hold it for me. I went down anyway. From that first phone call they have made my wife, kid, and I feel like family. I think we will be friends for life. T hank you to everyone at Guidera's for making us feel at home.
The owners and sales and parts and service personnel were very helpful.
This is my 4th HD. First in the touring group, “Nice Ride”. I had stopped in to Guidera's a few times and met the owner. I told him what I was looking for. He found it and called me. We did the whole deal over the phone on our words that it would be done right. When I picked up the bike it was perfect (with the extras I ordered). I handed him a check and they handed me the keys. A well run shop and service department. P.s. see you in ’08. How about Bob Seager instead of Elton John.
Great group of folks both owners and employees. They know my name and greet me like a friend.
Thank you to Joe Guidera and his staff. Big thank you to Holmes and the crew! Always very helpful.
Sales and service are great. They remember your name. Everyone including the owner helps out sales of parts and helps answer questions. I love it all and if I were to do this again I would go back. There is another Harley shop about 15 miles from my home. I had a really bad experience there and I will never go back there for anything. Guidera's is almost 1 hour from my home.
Guidera's has to be the best dealership around. I visit many dealerships on the road and the staff at Guidera's is by far, the most helpful, respectful and sincere. “Holmes” always greets us. When our son returned from Iraq, we went to Guidera's where he purchased his first Harley, I’m sure there are more in his future. Holmes never forgets to ask about him when we stop by. All of the staff in Yuba City have earned our trust and respect. Thank you Guidera's Harley Davidson for making our Harley family experience one to remember. You’re the best.
Guideras Harley Davidson in Yuba City California is awesome. Joe and Jim are great! Holmes in service is great! Manuel in parts is great! The dealership is community minded as well which makes me very happy. Way to go Guidera's.
I would recommend Guidera's to anyone.
I am very pleased with the new purchase of my Harley-Davidson motorcycle, and was very pleased with all the people I met at Guidera's in Yuba City. I have told everyone about your dealership and how nice I was treated every time I stop in. You will be seeing me again soon thanks for everything.
Very pleased they made it fun. Thank you Jim G.
Joe Guidera and his staff are by far the best dealership in the area. I would not go anywhere else. I have recommended them many times and everyone that has been there has been amazed at their friendliness and knowledge. Special thanks again to Jim, Holmes, Lance and Pat.
Guidera's is like a mom and pop store, not like those big “corporate giants”. They treat everybody like they're one of them, a family run company.
I have a dealership closer to my home. However, the staff and service that I have received from Guidera's is worth the trip (approx 60 miles).
This dealership is tops, #1. Joe, Jim, Joe Jr. and Holmes, plus his staff are all excellent, knowledgeable and friendly.
Joe Guidera and sons provide a comfortable place to purchase and service my Harley’s. Holmes in service department is the best. I own a 2006 Electra Glide with side car and 2007 Road Glide. I have owned 12 Harley’s all new. The 2007, 96”& six speed is the best yet. Thanks for the great experience.
Jim Guidera has a great personality! My oldest son will probably be looking to buy a Harley soon and I want him to talk to Jim first. I was extremely happy with the buying experience at Guidera’s. I will recommend anyone asking me to go to his shop.
Love my bike, love to ride, love Harley-Davidson friends and dealership.
The overall atmosphere at this dealership is by far the best I’ve seen in my 40 years of riding.
The service and parts department at Guidera’s has been beyond exceptional! They have gone out of their way to meet my needs in a very timely manner and answered all of my questions! I couldn’t be happier with this dealership. The price and test rides and treatment by the sales staff are why I purchased here.
Products are great. Services are outstanding, they couldn’t be better. My fiancé past away in 2007 and the people at Guidera’s Harley-Davidson really made me feel like family, bestfriends, whatever you want to call it, but it was so heart felt and comforting. It was just family and love that I felt from all at Guidera’s. It has been one year now since Bruces death and I wanted to try to ride again. I went to Guidera’s and felt no pressure just the same warm family feeling as before from all. Yes I have my new “08” fat boy and I’m loving every minute. I would and do recommend others to Guidera’s. My cousin has since bought a “08” Rocker from Guidera’s and he also is pleased.
Guidera’s Harley-Davidson is the best place to buy a bike. Joe and Jim bust their asses to do what they can for me when I come into the shop. Holmes in the service department is great also.
I’ve visited quite a few dealership all over northern California and even though Guidera’s is closest to my home they were the friendliest, most helpful and most informative dealership I’ve been too.
I travel 50 miles to Yuba City for service and purchase of my last motorcycles. The dealership is #1. My 2009 FLHX is the best H-D I have owned. Thanks.
This is the best dealership to go to.
I have done business with the Guidera’s for many years. Always good service with respect. The service manager was born for the job. Great shop, great scoot!
This is my 3rd Harley purchase in a year and a half. I was very impressed with the dealership of my most recent purchase. I wish I had bought all three there! I would never buy anywhere else again. I loved the way I was treated at the Yuba City dealership!
What can I say? In these trying "economic times" The whole staff treats you like family, and appears to have your best interest at heart. I would never dream of taking my bike or my business elsewhere. I consider you all good friends! Thanks for all your help!
|"Great service with a great friendly staff."|
|By: Stephen Seeboth|